Frequently Asked Questions

Library Card FAQs

How do I get a Library card?
How much does a Library card cost?
How long may I keep my library materials?
How do I renew my library materials online?
How do I download an audiobook?

How do I get a Library card?
For those age 18 years and over, bring your valid Michigan driver’s license with current Novi address or picture identification AND official documentation showing your name and Novi address, such as a current lease, gas or electric bill, or current tax bill to the Library for your Library Card.
 Resident

For those under age18, a parent or guardian (guardianship papers required) must bring above documentation to the Library. Parents who sign the child’s card will have access to account information and are responsible for materials.
Student

If you work or own a business in the City of Novi, you may also be eligible for a Novi Public Library Card. Please read the below information for details:

 Novi Business Owner
 Works in Novi
 City of Novi Employee

Where can I use my Library card?
If your home library is a standalone (does not share the patron database system), you will need to register your home library card with the Novi Library the first time you use it here. Bring your home library card and photo ID showing your current address to register . Patrons under the age of 18 need to have a parent present to register their card.

How long may I keep my library materials?
 View our Schedule of Loans, Fines and Fees.

How do I renew my library materials online?
Visit our My Account page to find out how to renew library materials.

How do I download an audiobook?
Click here to download an audiobook.

 

Borrowing Library Materials FAQs

Frequently asked questions about checking out Library materials:

What do I need to know about borrowing movies and games?
What if the book I want is checked out?
What if the book I want is not owned by the Novi Library, but is owned by another library?
What if I can't find the book I want in the Catalog?
Do I have to return all materials to the Novi Library?

What do I need to know about borrowing movies and games?
Movies and games are available for home use only. To borrow a movie or game, you need to have a Library Network area card. Watch your due dates as these items have shorter loan periods and late fees are $1 per day.

Please be aware of the following issues regarding our movie and game collections:

  • Movies and games may not be renewed.
  • Library staff check movies and games for damage when they are returned. If you have a problem with a movie or game you have borrowed, please notify the library staff immediately. Do not attempt to repair the item yourself.
  • The patron assumes responsibility for movies and games in their possession. The Library is not responsible for any damage that may occur to patron's DVD (etc) players while using the Library's materials.
  • Overdue notices are sent after 7 days. You will be sent a bill for a replacement if it is overdue 28 or more days.
  • You may return movies and games in the library drop box.

What if the book I want is checked out?
You can get on the waiting list for the book, so when the book is returned, we will hold it for you and notify you by mail. To place a request for a book, you can use our Web Catalog and the "Place Hold" button for the book you want. You will need a valid Library card. Or you can contact us, and a librarian will be happy to assist you. If you send another person to pick up the item, that person must bring the notification or your library card in order to check out the item.

What if the book I want is not owned by the Novi Library, but is owned by another library?
You may request that a library that owns the book, and is willing to lend it, send it to the Novi Library for you. When the book arrives at Novi, we will notify you by email, phone or mail. To place a request for a book, you can use our Web Catalog and the "Place Hold" button for the book you want. You will need a valid Library card and pin. Or, you may call us or stop by the Information Desk, and a librarian will be happy to assist you. Keep in mind that not all materials can be interloaned from other libraries. If you have questions, feel free to contact us. If you send another person to pick up the item, that person must bring the notification or your library card in order to check out the item.

What if I can't find the book I want in the Catalog?
We might be able to get the book from another library outside our local Catalog system.

Do I have to return all materials to the Novi Library?
Books (other than OCLC and MeLCat) may be returned to any TLN library. However, audiovisual materials should be returned to the Novi Library.

  

Schedule of Fines and Fees

See Schedule of Loans, Fines and Fees for detailed information about circulating Library and consumable supplies available.

printer-friendly Schedule of loans, fines and fees

  

Novi Public Library's Policy on the Confidentiality of Patron Records:

The purpose of this policy is to preserve the confidentiality and privacy of the registration and circulation records of its patrons to the fullest extent permitted by law. Read more at Confidentiality of Patron Records.

printer-friendly Confidentiality of Patron Records