In Fall 2022, the Novi Public Library began working with Rethinking Libraries to engage with the Novi community for feedback for a new Five Year Strategic Plan. Feedback was gathered through a survey and multiple focus group sessions.
The following information came from the feedback from Novi residents, local leaders, business owners, partners, and staff, and will guide the Novi Public Library for the next five years. The Library Board approved this work in July 2023. A 12-month plan is currently being developed with short and long-term goals.
A vital community hub for enrichment, exploration and understanding.
Welcoming and Inclusive Environment: We embrace all voices and value diverse perspectives.
Community Focus: We engage through spaces, programs and services to support our community.
Collaboration: We explore partnerships to better connect resources and serve beyond our walls.
Innovation: We evolve with changing needs and are open-minded and adaptable.
Learning: We empower lifelong learners as they discover and cultivate their passions.
Creativity: We encourage adventure and wonder in all we do.
Align Funding & Services
Share with the community the current gap between service expectations/needs and funding levels and explore opportunities to align funding to the service needs and expectations of the community.
Adapt Resources, Services & Facilities
Explore & develop efforts that optimize the quality, usability and community alignment of Library resources and facilities and ensure the community's aware of these resources, services & programs.
Improve Internal Communications
Improve processes and internal communications and expand decision input across the organization to keep service levels in-line with resources.
Staff Investment & Retention
Invest more in the Library staff to improve effectiveness, efficiency and job satisfaction to meet the current and future needs of the community.
ReThinking Libraries has provided preliminary data from the recent survey & strategic planning sessions. This data will be used as the Library begins to plan its goals for the next five years.
To download* the data findings book, please click here.
*Disclaimer: This is a large file and may take a while to download. It also may be difficult to read on a mobile device.
To download the survey summary, please click here.
To download the Strategic Planning Retreat Agenda Slideshow (March 21 & 22, 2023), click here.
To download the Strategic Planning Mission, Vision, Values Discussion Slideshow (March 21 & 22, 2023), click here.
One printed copy of the data findings book will be available at the 1st Floor Information Desk for in-library use only.